UK – Crm Contracts

Found 228 notices in past year.

March 2025

Aberdeenshire Council

Corporate CRM System
tender

Bath University

CRM Future
pin

Boston College

CPC/JE/01/2021: Corporate Software & Related Products and Services
award: Tribal Education
£242K

Braintree District Council

Content Management System (CMS), Customer Relationship Management System (CRM), Online Forms, Hosting, and Support for Braintree…
award: Jadu Creative
£643K

Cambridgeshire County Council

Telephony & Customer Relationship Management (CRM) System for Cambridgeshire County Council, Customer Services Centre
pin

College of West Anglia

CRM System
award: Babelquest Services
£219K

Connected Places Catapult

CPC Marketing Automation Platform
tender

Derbyshire County Council

Property Customer Relationship System, Commercial Property Datafeed and Websites
award: Alcium Sofware
£60K

Glasgow University

Customer Relationship Management (CRM)
award: Deloitte
£4.4M

Greater Manchester Combined Authority

Software for Fostering Recruitment and Retention Programme
award: Hubspot
£35.9K

Historic Environment Scotland

Commercial Ticketing and Retail Systems
pin

HM Revenue & Customs

CRM Cross Cutting Managed Platform Support
award: Mercator IT Solutions
£268K

NHS 24

Clinical Reasoning Engine
award: Elsevier
£4.5M

NHS Shared Business Services

NECS Support & Development Dynamics CRM
award: Telefonica
£77.9K

Northumbria Healthcare NHS Trust

Civica Engage & Election Services
award: Civica Election Services
£14.2K

Police & Crime Commissioner for Bedfordshire

CRM System (FCR)
tender
£9M
CRM System (FCR)
tender
£9M

Scottish Water

Digital Directorate Partner – Networks, Security & Applications Management
tender
£230M

Ukroed

Preliminary Market Engagement for UKROEd for Project MApp-Management Application to Deliver an Integrated Business Management Soluti…
pin

Westmorland & Furness Council

Revenues & Benefits Software System
award

Yorkshire Purchasing Organisation

Single CRM Solution
notice
£4M
Single CRM Solution
pin
£4M

Bedfordshire University

CRM Testing
award: Infuse Consulting
£29.9K

College of West Anglia

CRM System
award: Babelquest Services
£314K

February 2025

Activate Learning

Customer Relationship Management System
tender
Customer Relationship Management System
tender

Arts Council of England

STA CRM Application Consultancy
award: M Hance
£41.4K
STA Artsmark Impact Evaluation
award: Perplex
£14K

Care Quality Commission

Social Media CRM Tool
award: Orlo
£95.4K

General Dental Council

Greater Manchester Combined Authority

Fostering Recruitment and Retention Programme
award: Web Presence
£79.9K

Homes England the Name Adopted by the Homes & Communities Agency

Homes England - CRM System
award: Hitachi Solutions Europe
£115K

Isle of Wight Council

Leeds University

Staff Counselling Service CRM
award: [None]

Liverpool John Moores University

CRM Implementation and Support Partner
tender
£2.2M
CRM Implementation and Support Partner
tender
£2.2M

Ofgem

Salesforce CRM and Intelligent Workflow Licenses and Associated Services
award: XMA
£830K

Oxford City Council

Cloud-Based Housing Needs System Single Provider Framework
tender
£1.5M

Salford the University

Full CRM Service
award: Blackbaud Europe
£154K

Tai Tarian

Transformational Change & Business Applications Consultancy Framework Agreement
award: 4 suppliers
£600K

United Kingdom Atomic Energy Authority

Cloud Based CRM System
award: Prodo Digital Marketing
£360K
Cloud Based CRM System
award: Prodo Digital Marketing
£300K

Westminster City Council

Aptem CRM System Renewal
award: Aptem
£26K

Westmorland & Furness Council

Revenues & Benefits Software System
tender
£7.5M

BiP Solutions

Digital Marketing
award: Clickdimensions
£168K

Construction Industry Training Board

Digital Marketing
award: Clickdimensions
£168K

Knowledge Transfer Network

International Market Data Provider
tender
£68K

January 2025

Birmingham University

Cloud Based Enquiry Management Software Suite
award: Harbers Solutions
£352K

City of London Corporation

Connect to Work Programme - CRM Software as a Service
tender
£500K

Energy Saving Trust

Comprehensive AI Knowledge Assistant Solution
award

Halton Borough Council

CRM Web and AI Platform
award: Phoenix Software
£490K

Information Commissioners Office

ICO CRM & Sharepoint Support Services - CCS G Cloud 14
award: Kainos Software
£1.2M

Lincolnshire County Council

Lincolnshire Fire & Rescue CRM System
pin

London Borough of Ealing

Events Management CRM Software System via Cloud 14 RM1557.14
award: Dispace Technology
£100K

Mayor & Commonalty & Citizens of the City of London

Connect to Work Programme - CRM Software as a Service
tender
£500K

National Institute for Health & Care Excellence

CRM Consultancy
award: Trustmarque Solutions
£48K

Sanctuary Housing Association

Software Reseller for Salesforce CRM Licences
award: Bytes Software Services
£10M

Stonewater

Salesforce Customer Relationship Management (CRM) Solution Delivery Partner
tender
£1.2M
Salesforce Customer Relationship Management (CRM) Solution Delivery Partner
tender
£1.2M

Transport for London

TfL Customer Relationship Management (CRM) System
pin
£0

B Music

Ticketing System to Symphony Hall and Town Hall Birmingham
tender
£500K

North Yorkshire Council

Health and Adult Services Approved Provider Lists
award: 154 suppliers
£1.2B

December 2024

Arts Council of England

Arts Access Scheme - "All-In" Digital Membership System
award: Calvium
£1.1M

Bedfordshire Police

CRM System (FCR)
pin
£1M

Capitalesourcing

Westminster Employment Service (WES) New CRM System
award: Hanlon Computer Systems
£79.2K

Cartrefi Conwy

Housing Management System
award: Capita One
£344K

Coventry University

OwnBackup Customer Success Standard/Premier Package Renewal - To Support Salesforce CRM
award: Ownbackup
£62.2K

DFTC Department for Transport

Salesforce Developer
award: Hyper Talent Solutions
£190K

Leeds Arts University

LAU Integrated CRM System
tender
£500K

Livv Housing Group

CRM System for Sales Team
award: Contactbuilder
£24K

Manchester University

Digital Customer Experience Strategy Partner
tender
£200K
Digital Customer Experience Strategy Partner
tender
£200K

Merseyside Waste Disposal Authority

Sugar CRM and Digital Transformation
award: Provident CRM
£195K

Northumberland County Council

CRM Replacement Market Engagement
pin

Plymouth University

SalesforceCRM Licences and Support
award: Sales Force
£300K

SSE Services

CRM Loyalty Platform
tender
£2M

Sussex the University

CRM System
award: Dotdigital Emea
£61.3K

Tamworth Borough Council

Customer Contact Solution
tender
Customer Contact Solution
tender

Torbay Council

Customer Relationship Management (CRM) System
award: Civica
£879K
ICT SW Licence & Supp: CRM & EDRMS
award: Civica
£600K

Ukroed

UKROEd Learning Management System for Project MApp
tender
£170K

High Peak Borough Council & Staffordshire Moorlands District Council

Leisure Facilities Back Office Professional Services & Systems Agreement (PSA)
award: Parkwood Leisure
£500K

November 2024

Construction Industry Training Board

Digital Marketing
tender
£54K

Desnz & Dsit Group Commercial

Licences to Access a Curated IT Research Database
pin
£1.5M

Durham County Council

Alcium CRM Software
award: Alcium Software
£44.7K

Gedling Borough Council

Customer Experience Platform Technologies
tender
Customer Experience Platform Technologies
tender

Greater Manchester Combined Authority

Employer Customer Relationship Management System for GMCA's Education, Work and Skills Directorate
award: Aspire CRM
£40.1K

Hull City Council

Waste Management Software Platform - G-Cloud 13
award: Bartec Municipal Technologies
£124K

Lincolnshire County Council

Tribepad Talent Acquisition Platform for Local Government (ATS, CRM & Onboarding)
award: Tribepad
£154K

Minister for the Cabinet Office Acting Through Crown Commercial Service

G-Cloud 14 (Lots 1-3)
award: See Contracts Finder Notice for Full Supplier List
£6.5B

MOD

Subscriber Relationship Manager
award: Dataware Consultancy Centre
£808K

NHS 24

Contact Centre Customer Relationship Management System
award: Coforge
£40M

North Glasgow Housing Association

Housing and Finance Integrated System for North Glasgow Housing Association
award: Homemaster
£675K

Sheffield Hallam University

Microsoft Software Licensing (EES)
award: Phoenix Software
£7.9M
DTS-AS Microsoft Software Licensing (EES)
award: Phoenix Software
£7.9M

Tai Tarian

Transformational Change & Business Applications Consultancy Framework Agreement
tender

Ukroed

UKROEd Learner Management System for Project MApp
pin
£100K

Wakefield Council

Wakefield Markets CRM System
pin

London Legacy Development Corporation

Customer Relationship Management Services
tender
£450K
Customer Relationship Management Services
tender
£450K

Gloucestershire County Council

Specialist Stop Smoking Support Outreach Service
pin
£861K

October 2024

Care Quality Commission

CRM Hosting Services
award: Computacenter
£808K
Oracle Support & Maintenance
award: Oracle Corporation
£689K
Oracle Support & Maintenance
award: Oracle Corporation
£689K

Cartrefi Conwy

Housing Management System
award: Capita One
£344K

Chesterfield College

CRM Software
award: Hubspot
£120K

City of Doncaster Council

Booking+
award: Kajima Partnerships
£100K

Homes England the Name Adopted by the Homes & Communities Agency

Homes England - CRM Support
award: Hitachi Solutions Europe
£180K

Invest Northern Irleland

DfE - Invest NI - Replacement Customer Portal
tender
£12.5M

Ipswich Borough Council

CRM System Maintenance
award: Granicus Firmstep
£151K

London Borough of Newham

Complaints and Members Enquiries Solution
award: Hso Enterprise Solutions
£195K

London Councils

Transport & Mobility Managed Service (TMMS) and Associated Services
tender
£16M

Mca Maritime & Coastguard Agency

Seafarer Biometric ID Card Implementation - Market Consultation
pin

NHS 24

Clinical Reasoning Engine
award: Elsevier
£4.5M

NHS England

CRM Development Re-Procurement
award: Cognizant Worldwide
£9.5M

Partick Housing Association

Replacement Telephony System Including Contact Centre Functionality
tender

Staffordshire County Council

E Tourism Portal
award: Ew Mind Internet Consultancy
£233K

Transpennine Trains

Velindre University NHS Trust

Blood Establishment Computer System (BECS) on Behalf of the Welsh Blood Service
tender

Victims & Survivors Service

TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information…
tender
£152K

Cardiff University

Business Development Partners Framework
award: 3 suppliers
£45K

Thames Valley Police

September 2024

Board of Trustees of the Royal Botanic Gardens Kew

Extension of Silverbear Limited
award: Silverbear
£81K

Bristol City Council

Early Market Engagement for CRM Data Project
pin

East Riding of Yorkshire Council

Invest East Yorkshire Website Development Work
award: Blink Agency
£31.6K

Kent County Council

Blue Badge CRM System
award: Ieg4
£143K

London Borough of Enfield

CRM Pro Platform - SaaS Subscription
award: Boxxe
£779K

Medicines Discovery Catapult Services

Medicines Discovery Catapult - CRM
award: Hubspot UK Holdings
£51.9K

NHS England

CRM Development Re-Procurement
award: Cognizant Worldwide
£9.5M
Leadership Academy CRM Extension
award: Sugarcrm
£28.4K
Leadership Academy CRM Extension
award: Sugarcrm
£28.4K

Tameside Metropolitan Borough Council

Bespoke Integrated Cloud Based or Hybrid Case Management System (CMS), Secure Web Portal and Customer Relationship…
award: Tizo
£1.1M
NAFN Argus Project
award: Tizo
£916K

Trustees of the British Museum

British Museum Fundraising CRM
pin
£500K
British Museum Fundraising CRM
tender
£500K
British Museum Fundraising CRM
tender
£500K
British Museum Fundraising CRM
tender
£500K

Worcestershire County Council

Client Record Management System
tender
£40K

Department for Energy Security & Net Zero

Delivery Partner 2 - SHDF W3 & Local Authority Retrofit Scheme
pin

Consumer Council for Water

Outsourced Contact Centre Renewal
tender
£1.2M

Business Energy & Industrial Strategy

Delivery Partner 2 - SHDF W3 & Local Authority Retrofit Scheme
pin

(More available)