UK – Voice Of Service Users Contracts

Found 98 notices in past year.

March 2025

Leeds Federated Housing Association

NS&I

Internal Social Media and Collaboration Platform
award: Invotra
£6.8K

Scottish Water

Digital Directorate Partner – Networks, Security & Applications Management
tender
£230M

NHS West Yorkshire Integrated Care Board

Maternity and Neonatal Voices Partnership (Leeds)
award: Womens Health Matters
£93K

Peterborough City Council

All-Aged Carers
pin
£1.7M
All-Aged Carers
pin
£1.7M
All-Aged Carers
tender
£1.7M

February 2025

Cumbria University

Mobile Phone Services (Data & Non Data)
award: British Telecommunications
£103K

Essex University

Communications Solutions
tender
£90M

HS2

HS2 Project Third Party Telecommunications Systems
award: Hitachi Rail GTS
£80.5M
HS2 Project Third Party Telecommunications Systems
award: Hitachi Rail GTS

Leeds Federated Housing Association

Contact Centre Management System
tender
£420K
Contact Centre Management System
tender

Livewest Homes

Digital Switch - Prior Information Notice
pin
£5M

Wales & West Utilities

Contact Centre Communications Software
tender

Care Quality Commission

Experts by Experience
tender
£10M

City of London Corporation

Rough Sleeper Navigator Service
tender
£672K

Neath Port Talbot County Borough Council

Neath Port Talbot and Swansea Substance Use (Drug & Alcohol) Alliance
tender
£90M

HS2

NICC Group Training Simulator
pin

Local Government Association

Preventing and Reducing Poverty Through User-Led Service Design
tender
£10K

Kent County Council

Parking Management Solutions and Associated Services
tender
£30M

January 2025

MOD

Future Integrated User Services (F-Ius) Fixed Voice and Video Secret (FVVS)
tender

Milton Keynes City Council

All Age Advocacy Services
tender
£2.1M

NHS England

Lived Experience Services Across the South East Health and Justice Secure Estate
tender
£1.4M

NHS South Central & West CSU

Lived Experience Services Across the South East Health and Justice Secure Estate
tender
£1.4M

NHS South Yorkshire Integrated Care Board

NHS SY ICB - Eating Disorder Support
award: South Yorkshire Eating Disorders Association
£2.6M

Portsmouth City Council

Portsmouth City Council Home Care Re-Commissioning Consultation
pin

Worcestershire County Council

Healthwatch Service for Worcestershire
award: Healthwatch Worcestershire
£3M

HS2

HS2 Project – Operational Telecommunication and Security Systems
award: Siemens Mobility

December 2024

Worcestershire County Council

Healthwatch Service for Worcestershire
update

City of London Corporation

Barbican Renewal - Wayfinding Designer
tender
£300K

National Highways

Traffic Manager Radio Service (Airwave)
award: Airwave Solutions
£12.2M

November 2024

Bath & North East Somerset Council

Telephony and Contact Centre Service
award: Charterhouse Voice & Data
£1.9M

NS&I

Release Management Services
award: Capgemini
£184K

Sussex University

University Wishes to Appoint a Supplier to Provide a Network Solution, Encompassing the Below: 1. Core…
award: Roc Technologies
£18M

Yorkshire Water Services

IT Cabling and Hardware
tender
£2.1M

London Borough of Barnet

Healtwatch Barnet
pin
£607K
Healtwatch Barnet
tender
£607K

East Anglia University

Creative Services Framework
tender

NHS Devon Integrated Care Board

Devon Maternity & Neonatal Voices Partnership (MNVP) for NHS Devon Integrated Care Board (ICB)
pin
£450K

October 2024

NS&I

Integrated Human Resources System
award: Sap
£66.6K

Wales & West Utilities

Customer Contact Centre Software
pin
£800K

NHS England

Lived Experience Services Across the South East Health and Justice Secure Estate - Market Engagement
pin

NHS South Central & West CSU

Lived Experience Services Across the South East Health and Justice (H&J) Secure Estate - Market Engagement…
pin

Norfolk County Council

Service User and Lived Experience Engagement
award: Together for Mental Wellbeing Support Services
£360K

NHS South Central & West CSU

Service User Engagement for Lived Experience of Community Languages Translation and Interpretation Services
award: National Voices
£50K

South Lanarkshire Council

Educational Services Procured Services Arrangement (PSA)
tender
£42.1M

Wales & West Utilities

Media Monitoring & Analysis
pin
£320K

Knowledge Transfer Network

Mobile Telephony Services
tender
£160K

September 2024

MOD

N/A
award: STS Defence
£12M
Production and Installation of Integrated UHF SATCOM & EFMTE 4.2 Baseline Equipment for the Royal Navy’s…
update

NS&I

Technical Support for Integrated Human Resources System
award: Jigsaw Cloud
£41.2K

Norfolk County Council

Healthwatch Services for Norfolk
pin
£4.4M

NHS South Central & West CSU

Learning and Support for the Core20PLUS Connectors Programme for NHS South, Central and West Commissioning Support…
award: National Voices
£25K

Sandwell Metropolitan Borough Council

Commissioning Officer
tender

August 2024

Kent County Council

Audio-Visual Solutions
award: 20 suppliers
£200M
Audio-Visual Solutions
award: 20 suppliers
£200M

NS&I

Programme & Release Management
award: IBM
£897K
Strategic Planning Services
award: IBM
£289K
Retail Strategy
award: IBM
£199K

Borough Council of Calderdale

Weekend Daytime Support Service
award: Age UK Calderdale & Kirklees
£84.4K

London Borough of Hounslow

London Borough of Hounslow (LBH) Residents Panel
tender
£40K
London Borough of Hounslow (LBH) Residents Panel
tender
£40K

Norfolk County Council

Service User and Lived Experience Engagement
tender
£360K

North Tyneside Council

Healthwatch North Tyneside
tender
£863K

Portsmouth City Council

Family Group Conference and Community Conference Service
tender
£698K

July 2024

City of London Corporation

Daisy Telephony Services - Fixed Lines & SIP Trunks
award: Daisy Corporate Services Trading
£1.2M

Hertfordshire Constabulary

Customer Insight Platform - Hertfordshire
pin
£60K
Customer Insight Platform - Hertfordshire
pin
£60K
Customer Insight Platform - Hertfordshire
pin
£60K

King S College Hospital NHS Trust

ICT Data Cabling and Maintenance Services
tender
£2.5M

Northern Ireland Electricity Networks

IT Managed Services
pin
£200M

Hertfordshire County Council

Mental Health User Voice Service
award: Viewpoint
£2.5M
Mental Health User Voice Service
update

Hertfordshire County Council Adult Care Services

Learning Disability User Voice Services
award: 2 suppliers
£336K

Kent County Council

Carer Support Services (Carers Community Navigation & Carer Short Breaks)
pin
£6.9M

Care Quality Commission

Research and Evaluation Framework
award: 44 suppliers
£6.7M

Pool Re Services

Marketing and Communications Framework
tender
£1.2M

June 2024

Hertfordshire Constabulary

Customer Insight Platform - Hertfordshire
pin
£60K
Customer Insight Platform - Hertfordshire
pin
£60K

MOD

NS&I

Infographics Tool
award: Prezi
£12.6K

Stockton Borough Council

Healthwatch Stockton-on-Tees
tender
£650K

Worcestershire County Council

Healthwatch Service for Worcestershire
tender
£990K
Healthwatch Service for Worcestershire
tender
£990K

May 2024

Hertfordshire County Council Adult Care Services

Learning Disability User Voice Services
tender
£336K

NHS Black Country Integrated Care Board

Residential Short Breaks Service for Children and Young People
award: Progress Care Solutions
£3.9M

South Lanarkshire Council

Educational Services Procured Services Arrangement (PSA)
tender
£42.1M

North Ayrshire Council

Business Support Consultancy Services
award: 29 suppliers
£400K

April 2024

NS&I

Rainbow Programme Secure O365
award: Woo Woo
£87.1K

Satellite Applications Catapult

Managed Detection and Response (MDR)
award: NCC Group Security Services
£315K

NHS Humber & North Yorkshire Icb

Mental Health Community Services (Low Level Community and Crisis Mental Health Support) - North Lincolnshire
update

NHS South East London Bromley

Bromley Health & Wellbeing Hub
pin

Worcestershire County Council

Healthwatch Service
pin
£3M
Prior Information Notice for Healthwatch Service
pin
£990K

(No more available)