BT65 - Aptem CRM System Licence Renewal

Concepts

• software package
• information systems
• this new system
• a new system
• bt65 - aptem crm system licence renewal
• a crm system
• system
• renewal
• crm
• licence

Location

Geochart for 1 buyers and 1 suppliers

Capitalesourcing

Aptem

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Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

APTEM is a CRM system used by Economy and Skills, it has been used since 2017. The team have been exploring various options to identify the exact scope, however research and identifying service requirements has taken considerably longer. We are therefore scoping the exact requirements for this new service after consulting with other LA's in the same position, we estimate this will likely take 4 to 6 weeks. We most likely will need the current service to run for another year, until 31.03.2025, as we have to get together a training schedule and agree how the department will transition to this new system. This will allow for the re-procurement of a new system within the new extension period.

Award Detail

CPV Codes

• 48000000 - Software package and information systems
• 48100000 - Industry specific software package

Indicators

• Contract is suitable for SMEs.