Soscare support and maintenance contract

Concepts

• belfast
• soscare support
• soscare
• maintenance
• home care
• social work resources
• social work
• residential care
• appropriate services
• children

Location

Geochart for 1 buyers and 1 suppliers

Business Services Organisation

+−

Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

We require the Social Services Client Administration and Retrieval Environment (SOSCARE) application to continue to be supported until 2029. The SOSCARE system provides the ability to record clients and related referrals and assessments, and deploy and manage Social Work resources to provide appropriate services to these clients. These clients come from areas including Children's Services, Vulnerable Adults, Residential Care, Home Care, and Meals on Wheels, and the services provided include Fostering/Home Care (including payments), and Occupational Therapy (OT) and Hospital Social Work (SW) Referrals. The Children's Services include areas such as Child Protection, Looked After Children [LAC], Childminders/Playgroups, Adoption and Foster Carer's. Departmental Statutory Reporting for key areas is also provided. £1,125,599.11 has been previously directed awarded to BRM for SOSCARE support and maintenance from April 2021 . It is our intention to complete a further Direct Award to the value of £1,500,000. This notice has been published to replace one which we are unable to link - ocds-h6vhtk-04e935

Award Detail

CPV Codes

• None found

Legal Justification

Crucially, over the 20 years, BRM have built up extensive business knowledge across all programmes of social care. They have an in-depth understanding and knowledge of the intricate rules and associated inter-dependencies that apply to the planning and delivery of the social work service. They are acutely aware of the reliance trust staff place on the system and have grown the capability to accurately and quickly design and deliver system enhancements as well as quickly and accurately resolve incidents as and when they arise. (This has been particularly valuable during the COVID-19 period when enhancements were requested for delivery in a very short timeframe) Given the technology and the bespoke nature of the application, it would not be possible to find a replacement supplier capable of providing the required services. Further, to build the required level of expertise and knowledge into a replacement supplier would be an extremely long process and would require substantial input from BRM, as the main source, over a long period of time. We wish to rely on schedule 5 section 5 (a) due to BRM having the intellectual property rights. They are the only supplier able to provide the services.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **