098-BK-24 Automated Messaging Service - AWARD

Concepts

• enhanced messaging service (EMS)
• norfolk
• electronic message
• multi-channel message solutions
• automated messaging service
• messaging
• message
• automated
• customer engagement programmes
• customer satisfaction

Location

Geochart for 1 buyers and 1 suppliers

Breckland District Council

Telsolutions

+−

Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

You are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.

Award Detail

CPV Codes

• 64212200 - Enhanced Messaging Service (EMS) services
• 64216100 - Electronic message services

Indicators

• Contract is suitable for SMEs.