Crisis Cafes
A Tender Notice
by NHS SOUTH WEST - ACUTES
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 35.5 month
- Value
- £4M
- Sector
- HEALTH
- Published
- 20 Feb 2025
- Delivery
- To 08 Mar 2028 (est.)
- Deadline
- 24 Mar 2025 17:00
Concepts
Location
Devon:






1 buyer
- NHS South West Acutes Exeter
Description
Devon Partnership NHS Trust is seeking to subcontract the provision of Crisis Cafes within Devon including Torbay and Plymouth. These will be open to people from Devon who perceive themselves to be in mental health crisis or are at risk of this.
Total Quantity or Scope
The Crisis Cafés model will offer a welcoming, safe (psychologically and physically), friendly, compassionate and non-stigmatising environment that people can access particularly outside of traditional working hours i.e. 9am – 5pm. The provision will support people when they are approaching or experiencing emotional distress or a mental health crisis as defined by the person presenting. The provision will be an integral part of the local community and aligned community based mental health offer. Individuals will be supported to discuss the nature of the crisis they are experiencing and reduce the crisis or distress being experienced through a range of support including signposting, advice, access to appropriate resources and working with existing care/recovery/safety plans. This support must build on the individual’s strengths and enable choice and control and be based on shared decision making. The provision will also ensure that the support provided enables a sustained period of recovery/self management.
Renewal Options
At the end of the 36 month term, there will be one extension option for a further 24 month period.
CPV Codes
- 85000000 - Health and social work services
- 75200000 - Provision of services to the community
- 85312300 - Guidance and counselling services
Indicators
- This is a one-off contract (no recurrence)
- Renewals are available.
- Professional qualifications are sought.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. ** This procurement is being conducted in accordance with Regulation 28 of the Public Contracts Regulations 2015. The invitation to tender (ITT) documents and additional information is available from CTM e-procurement portal at: https://uk.eu-supply.com Tenders or requests to participate must be submitted electronically via the above address.
Reference
- ocds-h6vhtk-04e497
- FTS 006048-2025