NWFC | Mobilising System Solution Procurement

Concepts

• warrington
• information technology
• communication and computer systems
• command and control system
• mobilising system solution contract
• system solution
• system solution configuration
• mobilising system solution procurement
• integrated communication control system
• mobilising system solution - functional requirements

Location

Warrington

Geochart for 1 buyers and 1 suppliers

North West Fire Control

Frequentis

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Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

Computer Aided Despatch (CAD) and Integrated Communication Control System (ICCS) and associated Services

Total Quantity or Scope

NW Firecontrol Limited ("NWFC") serves 5.5 million people over a geographical area of 5000 square miles. This primarily comprises the regions of; Cheshire, Cumbria, Greater Manchester and Lancashire, with the ability to support other control rooms in times of need. As the first port of call to the public, NWFC coordinates the Fire & Rescue Services' response ensuring incidents are logged and managed throughout. The following provides an overview of NWFC's requirement: The provision of a new Computer Aided Dispatch (CAD), which works in conjunction with the Integrated Communication Control System (ICCS), and its associated services. Design, delivery and implementation of all software, hardware and data storage solutions (inclusive of planning, testing, security and upskilling) to provide control and mobilising capability across multiple geographical areas, considering remote accessibility and integration to existing Fire Authority infrastructure. 24/7, 365 days per year maintenance and support for all software, hardware and data storage solutions, inclusive of ongoing updates provided to keep pace with technological and service enhancements throughout the life of the contract. Overarching data management process to include all Fire Authority and non-Fire Authority data sources (inclusive of legacy data where required). This will manage the segmentation (where needed) and delivery of data into the live operational systems provided by/interfaced with the solution. The contract term is from 20 January 2025 to 10 July 2033 with optional 3 x 1 year extension periods after that to 10 July 2036. Several of the award criteria set out at II.2.5 were further subdivided as follows: Mobilising System Solution – Core Requirements: -Core Functionality Requirements: 3% -Interface Requirements: 5% -Non-Functional Requirements: 2% -Security and Cyber-security: 10% Mobilising System Solution - Functional Requirements: -Emergency Call Handling and Special Attendances (3.1): 1% -Emergency Call Handling and Special Attendances (3.2): 1% -Emergency Call Handling and Special Attendances (3.3): 1% -Locations and Address Matching: 1% -Pre-Determined Attendance (PDA) and Resource Proposal Outcomes (3.5): 1% -Pre-Determined Attendance (PDA) and Resource Proposal Outcomes (3.6): 1% -Pre-Determined Attendance (PDA) and Resource Proposal Outcomes (3.7): 1% -Incident Management: 1% -Resource Management (3.9): 1% -Resource Management (3.10): 1% -Resource Management (3.11): 1% -Call Functionality: 1% -Radio Functionality: 1% -User Functionality – System Solution Configuration: 1% -Monitoring and Auditing: 1% -Administration: 1% -Incident Record Outcomes: 1% -Incident Management: 1% -Recording and Playback: 1% -Maps, Gazetteer and GIS: 1% Management Requirements: -Implementation and Project Management: 10% -Business Continuity: 5% -Support and Maintenance: 10% -Training Requirement (4.4): 3% -Training Requirement (4.5): 2% Social Value: -Innovation and disruptive technologies: 5% -Tackling inequality in the contract workforce: 5% Additional information: A redacted copy of the Mobilising System Solution contract, entered into between NW Firecontrol Ltd and Frequentis (UK) Ltd on 20 January 2025, is being published for transparency, to reflect best practice and as envisaged in clause 20.2 of the contract, on the Authority website at www.nwfirecontrol.com, under ABOUT, Mobilising System Solution Contract.

Award Detail

Renewal Options

NWFC may elect to extend the initial term of the contract by three 1-year extension periods from 10 July 2033. NWFC may require the Supplier to provide optional services, relating to: •changing the connection of the Mobilising System Solution from Airwave to ESN; •implementing an exit or partial exit of one or more of the Fire Authorities at the end of the initial term, whilst continuing to serve the remaining Fire Authorities for one or more extension periods.

Award Criteria

CPV Codes

• 72222300 - Information technology services
• 35710000 - Command, control, communication and computer systems
• 42961000 - Command and control system

Indicators

• Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Total value of the procurement: •£11,742,693 for the initial term to 10 July 2033; plus •£3,532,884 for operational services for the optional 3-year extension to 10 Jul 2036. Indexation will be applied from year 3 after the system goes live. NWFC did not reserve the possibility of awarding the contract, without negotiation, on the basis of initial tenders, of which three were received. Only one final tender was received. Approximately 45% of the contractual obligations are likely to be subcontracted to third parties. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=922705205 GO Reference: GO-2025217-PRO-29458097