IT Service Management Tool

A Contract Award Notice
by BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
5 year
Value
£770K
Sector
TECHNOLOGY
Published
03 Feb 2025
Delivery
18 Nov 2024 to 17 Nov 2029
Deadline
19 Aug 2024 13:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers
Bournemouth Christchurch & Poole Council
Softcat
+−
Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

1 buyer

1 supplier

Description

A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality.\r \r The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.

Award Detail

1 Softcat (None)
  • Value: £769,760

CPV Codes

  • 48000000 - Software package and information systems

Indicators

  • Contract is suitable for SMEs.

Reference

Domains