IT Service Management Tooling Request for Information

Concepts

• helpdesk and support
• dundee
• helpdesk services
• it service management tooling request
• it service management tooling
• it service management tooling solution
• it service management tooling for social security scotland
• it service management tooling request for information
• an it service management tooling solution
• the prior information notice

Location

Scotland:

Geochart for 1 buyers and 0 suppliers

Social Security Scotland

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Description

The Scottish Ministers, acting through Social Security Scotland, has released the Prior Information Notice (PIN) to potential suppliers of IT Service Management Tooling. The publication of this Prior Information Notice / Request for Information will be used to undertake preliminary market consultation and to inform the market of our intention to procure an IT Service Management Tooling Solution. Further information is provided in the RFI document attached to this notice.

Total Quantity or Scope

Please see this Prior Information Notice (PIN) relating to the provision of IT Service Management Tooling for Social Security Scotland. This PIN relates to a Request For Information (RFI) which Social Security Scotland are undertaking in advance of any future procurement exercise. It is not a pre qualification or tendering exercise. Please submit your response to Laura Louw by email(Laura.Louw@socialsecurity.gov.scot) copying in Yvonne Graham (Yvonne.Graham@socialsecurity.gov.scot) before the deadline of 12:00:00 noon Thursday 13 February 2025.

CPV Codes

• 72253000 - Helpdesk and support services
• 72253100 - Helpdesk services
• 72253200 - Systems support services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** A Request for Information document, including a response template, has been attached to this Notice. The closing date for responses is 12:00:00 noon on Thursday 13 February 2025. Please respond as per the instructions within the document. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=788669. (SC Ref:788669)