The Provision of a North Yorkshire Information and Advice Service
A Contract Award Notice
by THE NORTH YORKSHIRE COUNCIL
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- £3M
- Sector
- HEALTH
- Published
- 30 Jan 2025
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
North Yorkshire:






1 buyer
- North Yorkshire Council Northallerton
1 supplier
- North Yorkshire Citizens Advice & Law Centre Northallerton
Description
The provision of an Information and Advice service is required to deliver a broad range of impartial and independent advice and information services, via a variety of channels, to citizens of North Yorkshire. Ranging from, including, but not limited to: debt and money management; housing; employment and energy and utilities advice, alongside working with a range of other related partners.
Total Quantity or Scope
Additional information: There may be additional grant funding made available to deliver outcomes that align with the service provision in this agreement that will benefit North Yorkshire Citizens. Where additional funding is made available the total annual value may increase, there is no guarantee that the total value will ever exceed the annual amount as set out in the Contract Notice.
Award Detail
1 | North Yorkshire Citizens Advice & Law Centre (Northallerton)
|
Award Criteria
Experience and Track Record | 15% |
Service Delivery | 15% |
Service Model | 10% |
Service Implementation | 10% |
Staffing | 10% |
Equality and Diversity | 5% |
Marketing and Engagement | 5% |
Social Value | 10% |
Sustainability and Business Continuity | 10% |
price | 10% |
CPV Codes
- 98000000 - Other community, social and personal services
- 64216210 - Value-added information services
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. ** ‘To access the tender documents you must register your organisation details on the YORtender (Mercell) system at https://yortender.eu-supply.com/login.asp?B=YORTENDER. To view details of this opportunity, log into your account and click on “CTM Published Tenders” link. Select “Quote/tender ID” from the “Text filter” drop down menu, enter 90323 into the “with keyword” filter and click the green Search button. The opportunity should then appear in the list below. Click the name of the opportunity which will give an overview of the opportunity and click “Accept” if you wish to accept the invitation to tender. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date. If you require further information, guidance or support using YORtender there is a User Guide (pdf) on the home page. If you are having any technical issues there is a link to create a ticket as well as an e-mail address and telephone number on the phone page under the “Do you need technical support?” section.’
Reference
- ocds-h6vhtk-04a71b
- FTS 003106-2025