Provision of an IT Service Management ITSM
A Contract Award Notice
by CABINET OFFICE
- Source
- Contracts Finder
- Type
- Contract (Products)
- Duration
- 1 year
- Value
- £152K
- Sector
- TECHNOLOGY
- Published
- 09 Dec 2024
- Delivery
- 30 Nov 2024 to 30 Nov 2025
- Deadline
- 25 Nov 2024 17:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers 









1 buyer
- Cabinet Office London
1 supplier
- Freshworks San Mateo
Description
SaaS based IT Service Management product software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
Award Detail
1 | Freshworks (San Mateo)
|
CPV Codes
- 48000000 - Software package and information systems
Other Information
Freshworks- Cabinet Office- FS Gcloud 14 contract Nov 2024_Redacted_v1.pdf
Reference
- CO Digital 30
- CF 4ef91f24-10e8-4437-82cc-a1d18909046e