Scotland wide integration support service for forced migrants

Concepts

• helpdesk and support
• glasgow
• community support facility
• helpdesk services
• scotland wide integration support service
• forced migrants
• regional support
• support interventions
• scotland
• service delivery partners

Location

Scotland:

Description

The Scottish Government Asylum and Refugee Integration Team is seeking a service provider to deliver a contracted Scotland-wide integration support service for forced migrants. The current grant funded Refugee Support Service provides a programme of support interventions; Helping forced migrants living in Scotland to improve their understanding of their rights, offering information, advice and advocacy on accessing these rights, so they can restore the social and economic independence needed to build a new life as part of Scottish society. A free and confidential helpline for all forced migrants across Scotland, providing a triage function to undertake a preliminary assessment of the nature and urgency of their need to determine required action. This leads to provision of information and advice or signposting and making referrals when more relevant support or expertise are provided by other organisations; Comprehensive and up-to-date data and insights from across different refugee programmes in Scotland, informing and contributing to the overall implementation of Scotland’s policy framework of refugee integration. A team of Regional Integration Coordinators, advisers and regional volunteers who oversee each region, working closely with forced migrants, communities and service delivery partners to coordinate support, centralise and improve access to information on regional support and resources, preventing duplication of services and ensures the approach complements and enhances existing local provision.

Total Quantity or Scope

This is intended to be an Open Procedure published mid January 2025 and awarded May 2025

CPV Codes

• 72253000 - Helpdesk and support services
• 98133100 - Civic betterment and community facility support services
• 72253100 - Helpdesk services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=784142. (SC Ref:784142)