RBGKEW1376 - RBG Kew Ticketing Early Market Engagement

Concepts

• tickets
• richmond
• early market engagement
• an early market engagement form
• rbgkew1376 - rbg kew ticketing early market engagement
• rbg kew
• a new ticketing and admissions system
• rbg
• early
• ticketing

Location

Geochart for 1 buyers and 0 suppliers

Board of Trustees of the Royal Botanic Gardens Kew

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Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

The Royal Botanic Gardens, Kew, is preparing to procure a new ticketing and admissions system. As part of this process, we are conducting early market engagement to gauge the market's interest and capability to tender for the delivery of this solution. Attached, you will find an early market engagement form along with the draft functional requirements for the new system. We have indicated which requirements are likely to be Pass/fail and which are likely to be considered "must have". Other requirements are desirable. This is not the final list and may be updated prior to issuing the tender. RBG Kew recently completed an internal project to transition our ticketing operations from third-party platforms to an in-house solution. This experience has given us a much better understanding of our essential requirements versus desirable ones, all outlined in the attached documentation. The intention is to issue the tender before the end of this calendar year and aim to start delivery in April 2025.

CPV Codes

• 22459000 - Tickets
• 48100000 - Industry specific software package
• 72212100 - Industry specific software development services
• 72222300 - Information technology services
• 79952000 - Event services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.

Other Information

Please review the attached documents for complete details on the early market engagement. If you feel that your organisation can contribute to this exercise, kindly complete the early market engagement form and return it to us at the email address provided by 12 pm on 6th of December 2024. Early Market Engagement Early market engagement Ticketing FINAL.docx Functional Requirements RBG Kew Ticketing Draft Functional Reqs.xlsx