Loss Adjusters
A Tender Notice
by THAMES WATER UTILITIES LIMITED
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 35.5 month
- Value
- £3M
- Sector
- BUSINESS
- Published
- 24 Oct 2024
- Delivery
- To 24 Oct 2027 (est.)
- Deadline
- 08 Nov 2024 12:00
Concepts
Location
London: The whole of Thames Water Region






1 buyer
- Thames Water Utilities Reading
Description
Provision of Loss Adjustment Services and Contractor Repair Network
Lot Division
2 | General Loss Adjusting Services
Day to day claims adjusting and ancillary services assessment and evaluation, with longer response requirements. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length. |
3 | Contractor Repair Network
Thames Water seeks a provider offering a wide network of trades and services needed in Repair and Reinstatement following claims against TW. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length. |
3 | Primary Emergency, Major Incident and Out of Hours Loss Adjustment Services
Thames Water Utilities Limited are looking for a retained provider who can be called on at any time for emergency incidents, providing Thames Water with an out of hours helpdesk and crucial resources to provide early assessment and complete the evaluation of claims, which may include managing a repair and reinstatement process. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length. |
4 | Major Loss Response Panel
From time to time Thames Water require response to major incidents and therefore require a panel of suppliers that would be able to support by responding to these events should they occur, and providing early assessment and complete the evaluation of claims. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length. |
Renewal Options
Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years.
CPV Codes
- 66518300 - Insurance claims adjustment services
- 66519000 - Engineering, auxiliary, average, loss, actuarial and salvage insurance services
Indicators
- Restrictions apply to the lot award allocation.
- This is a one-off contract (no recurrence)
- Options are available.
- Renewals are available.
- Professional qualifications are sought.
- Technical restrictions apply.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. ** Format for requested participation: All suppliers who wish to respond to this contract notice must request a pre-qualification questionnaire (PQQ) by using the web link in Section I.3 . ( https://forms.office.com/e/XzdxSAeFkC ) From your response to the link in Section I.3 or above, Thames Water 's Procurement Support Centre will send you an email providing you login details for our eSourcing system. If the project requires it, you will receive an additional and separate survey to complete for Data protection. Note - The client may be Thames Water Utilities Limited or another company within the Kemble Water group structure. Note on Estimated Contract Values: All values shown are estimates only and have no binding on the total contract value that materialises under the provision of each service. Any bidder that passes the PQQ pass/fail questions will be taken through to ITN.
Reference
- ocds-h6vhtk-04b100
- FTS 034521-2024