Repairs Portal/Chatbot

A Contract Award Notice
by SALIX HOMES LIMITED

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£79K
Sector
TECHNOLOGY
Published
18 Apr 2024
Delivery
09 Apr 2024 to 08 Apr 2027
Deadline
20 Nov 2023 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers
Salix Homes
Hallnet
Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

1 buyer

1 supplier

Description

• To provide a portal for customers to log and track repairs. • To replace the existing Salix built chatbot/repairs portal. To award the contract to Hallnet Limited Only one bidder provided a response to the RFQ out of 5, because of this extensive product testing has been carried out post-RFQ and all key stakeholders are comfortable that the product is fit-for-purpose.

Award Detail

1 Hallnet (London)
  • Value: £78,618

CPV Codes

  • 48332000 - Scheduling software package

Indicators

  • Contract is suitable for SMEs.

Reference

Domains